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DTSTART;TZID=America/New_York:20250514T080000
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DTSTAMP:20260427T155524
CREATED:20250212T153347Z
LAST-MODIFIED:20250422T210857Z
UID:3328-1747209600-1747224000@vmcc-ct.org
SUMMARY:Kellie Ollah
DESCRIPTION:Please join us for our\nSpring Meeting\n  \nTopics\nTrue Stories in Veterinary Practice: This session will discuss common (and hopefully some not so common) scenarios that come up in veterinary practice.  We will talk through the different ways to address each scenario and share ideas from our own practices that work.  Topics include client complaints\, staff issues\, and ethical conundrum\nWorkplace Culture: Go from Surviving to Thriving: If you are unsure about what behaviors and/or actions constitute a hostile work environment\, or have employees complaining about a supervisor’s behavior\, or your management radar tells you that there are other employee activities/undercurrents that could result in a liability for the practice\, then you should be proactively managing the risks associated with workplace harassment and discrimination to include providing harassment/discrimination prevention training to all employees.  Now is the time to better understand the laws and requirements in order to get sharp-eyed in spotting and stamping out potential harassment and discrimination before it clouds the workplace.\nSuccessfully Managing Conflict in Your Veterinary Practice: The reality is\, you probably spend all day long with your co-workers\, almost every single day of the week—and so\, it isn’t reasonable to expect that no conflict will ever exist at your practice. It is reasonable\, though\, as well as desirable\, to create a healthy working environment\, one where conflicts that arise are managed in a functional way\, a way that allows your practice to flourish. Plus\, from a practical standpoint\, if you’re in a supervisory position\, managing conflict is simply part of your job\nFeaturing: Kellie Ollah\nBio to Come!\n  \n  \nThank you to our Sponsors!\n       
URL:https://vmcc-ct.org/events/spring2025/
LOCATION:Waters Edge Resort and Spa\, 1525 Boston Post Road\, Westbrook\, CT\, 06498\, United States
CATEGORIES:Continuing Education,Networking
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250916T080000
DTEND;TZID=America/New_York:20250916T120000
DTSTAMP:20260427T155524
CREATED:20250514T132203Z
LAST-MODIFIED:20250611T003530Z
UID:3488-1758009600-1758024000@vmcc-ct.org
SUMMARY:Eric Garcia
DESCRIPTION:Join us for our Fall meeting\nFeaturing Eric D. Garcia.\nLocation: St Clements Castle\, Portland\n\n\n\nTopics:\n\nRising As a Leader in Animal Health – Leadership Lessons from the Kennel to Global Stage\nLeadership doesn’t always come with a roadmap—especially in animal health. In this deeply personal session\, I’ll share my own journey of growing from behind-the-scenes roles to leading conversations on some of the biggest stages in veterinary medicine. From cleaning kennels to advising global companies\, the path wasn’t linear—but every moment along the way shaped how I lead today. \nThis session is for anyone who’s ever wondered\, “Am I ready for more?”—whether that means managing a team\, stepping into ownership\, or making a bigger impact in the profession. Through real stories\, lessons learned the hard way\, and pivotal turning points\, I’ll explore how leadership shows up in unexpected places—and how you can grow into it with purpose\, authenticity\, and confidence. \nYou’ll walk away with: \n\nA fresh perspective on what leadership looks like in animal health (and what it doesn’t)\nLessons learned from navigating change\nEncouragement and practical advice for stepping into new roles or business ownership\nInspiration to lead from wherever you are—right now\n\nWhether you’re just starting to find your voice or ready to take your next big leap\, this session will speak to the heart of what it means to grow as a leader in this profession. \n\nBranding Beyond the Logo: Building Emotional Connections\nIn this thought-provoking session\, we delve into the transformative power of cultivating\nemotional bonds with your clients. Beyond the surface of logos and slogans\, we explore the\nnuances of creating authentic connections that evoke trust\, loyalty\, and lasting impressions.\nDiscover how to infuse your veterinary practice with values and narratives that resonate deeply\nwith pet owners\, forging a unique identity that distinguishes you in a crowded market. Through\ncompelling case studies and actionable insights\, we showcase how to curate experiences that\ntouch hearts and minds\, transcending transactions to create meaningful relationships.\nJoin us as we unravel the strategies to elevate your veterinary brand\, tapping into the emotional\nfabric that links you to the pets you care for and the clients who entrust their companions to\nyour expertise. This lecture isn’t just about marketing – it’s about nurturing connections that\nendure and inspire\, ultimately defining your practice as a beacon of compassion and\nexcellence in the hearts of those you serve.\n\nNow Hiring: Strategic Branding and Marketing That Attracts Top Talent\nDiscover the winning formula for building a veterinary practice that becomes a magnet for\nexceptional talent in our engaging session. In an increasingly competitive landscape\, it’s\ncrucial to position your practice as a workplace of choice. Join us as we delve into the dynamic\nrealm of recruitment marketing and branding\, unveiling powerful strategies that resonate with\nprospective team members.\nExplore the art of crafting an authentic employer brand that reflects your practice’s\nvalues\, culture\, and commitment to professional growth. From creating compelling narratives\nthat highlight your unique offerings to leveraging social media\, online platforms\, and networking\nevents\, we’ll guide you through proven techniques to showcase your practice as the preferred\ndestination for veterinary professionals.\nThrough real-world examples and practical insights\, you’ll gain the tools to design recruitment\ncampaigns that not only attract top talent but also resonate with their aspirations. Whether\nyou’re a practice owner\, HR manager\, or industry professional\, this session empowers you to\nforge a workplace identity that stands out\, setting the stage for a dynamic team\nthat shares your vision and passion.\n\n\n\n\n\nEric Garcia isn’t just a marketing and technology expert—he’s someone who truly understands the inner workings of a veterinary practice. His journey started over a decade ago at Veterinary Medical Clinic\, where he rolled up his sleeves as an IT Administrator\, modernizing the hospital from the ground up. He overhauled the entire network\, integrated diagnostic tools\, and implemented a new practice management system—seeing firsthand how smart technology and efficient workflows could transform patient care. Before long\, he transitioned into business management\, helping the clinic grow while keeping a strong focus on client communication and patient experience.\n\n\n\n\n\n\nHis passion for blending technology\, marketing\, and veterinary medicine led him to take on the role of Vice President at Pets Vets and You\, a veterinary-exclusive marketing firm dedicated to helping clinics connect with their communities. After selling the company\, he founded Tapir—formerly Simply Done Tech Solutions—to continue empowering veterinary teams with practical\, real-world solutions for technology\, marketing\, and client engagement. \nWith hands-on experience inside veterinary hospitals\, Eric understands the challenges that come with running a busy practice. That’s why he’s spent years guiding veterinary teams on how to use technology and digital marketing to not only attract new clients but to build stronger relationships with pet owners.\n\n\nHis work has earned industry-wide recognition. He was named VMX 2020 Speaker of the Year\, has been published in three editions of Wiley’s Five-Minute Veterinary Practice Management Consult\, and has authored over 15 chapters on technology\, digital communication\, and marketing in veterinary medicine. He also served as the former marketing columnist for Today’s Veterinary Business\, where he provided veterinary professionals with actionable strategies to improve client engagement and practice growth. As the previous program chair for conferences like VMX\, he’s played a key role in shaping the conversations that matter most to veterinary professionals. \n\nBeyond technology and marketing\, Eric has a deep passion for improving communication with cat caregivers. He has served on advisory boards for organizations such as The Feline Veterinary Medical Association (formerly AAFP) and major pharmaceutical companies\, working to help veterinary teams better understand and connect with cat owners. \nAt the heart of it all\, Eric is a problem solver and a storyteller who believes that great technology and great communication can transform veterinary medicine. When he’s not consulting or speaking at conferences\, you’ll find him flying his drone across the world\, capturing breathtaking footage\, beekeeping\, or spoiling his two geriatric pups\, Elvis and Penny. \n\nIf there’s a better way to do something\, Eric will find it—and he’ll make sure veterinary teams feel confident using it.\n\n\nWe would like to thank Boehringer Ingelheim for sponsoring this evert
URL:https://vmcc-ct.org/events/eric-garcia/
LOCATION:Saint Clements Castle & Marina\, 1931 Portland-Cobalt Rd\, Portland\, CT\, 06480\, United States
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DTSTART;TZID=America/New_York:20251112T083000
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DTSTAMP:20260427T155524
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SUMMARY:You Say More Than You Think- Janine Driver
DESCRIPTION:VMCC ANNUAL MEETING\n\n \n\nFEATURING:\n \nJanine Driver is the CEO of the Body Language Institute\, the NY Times Best-Selling author of YOU SAY MORE THAN YOU THINK and top business-seller YOU CAN’T LIE TO ME\, an international trainer\, an award-winning keynote speaker\, and a retired ATF Investigator. \nJanine spent over 16 years as a federal law enforcement officer within the Department of Justice and now shares her cunning people-reading skills and verbal judo with thousands who work in the field of executive leadership\, law enforcement \, finance\, law\, human resources and sales; as well as the ATF\, FBI\, CIA\, and DIA. \nJanine has been ranked #1 in the “Inspiration” category in the World’s Top 30 Body Language Professionals and has been named one of the top twenty educational trendsetters in the meetings industry by Meetings Today magazine. Janine is a popular media guest on NBC’s TODAY Show\, Live with Kelly and Mark\, Court TV\, CNN Morning Show\, MSNBC\, and more. She is often quoted in publications\, such as the New York Times\, the Washington Post\, Cosmopolitan and Psychology Today. \nJanine’s corporate clients include top companies in the Fortune 500. We invited Janine to be with us today because We asked Janine to join us today to expand our knowledge on leadership and body language. \nFUN FACT: In the mid 90s while Janine worked as a Public Information Officer for ATF in NYC\, in the World Trade Center\, she did stand-up comedy at night. She even opened for Robin Williams\, Chris Rock\, and Ray Romano at Stand-up New York Comedy Club. \nTopics:\nYou Say More Than You Think – Based on her New York Times Best seller\nNew Body Language to Enhance Leadership\nInnovative Thinking\nInterviewing\nThank you to our SPONSORS!\nThank you to our GOLD SPONSOR\n \nThank you to our SILVER SPONSOR\n \nThank you Purina for sponsoring our Comedian and Happy Hour\n \nThank you to our sponsors\n \n 
URL:https://vmcc-ct.org/events/janine-driver/
LOCATION:Mohegan Sun\, 1 Mohegan Sun Boulevard\, Uncasville\, CT\, 06382\, United States
CATEGORIES:Continuing Education,Networking
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DTSTART;TZID=America/New_York:20260211T080000
DTEND;TZID=America/New_York:20260211T120000
DTSTAMP:20260427T155524
CREATED:20260106T190203Z
LAST-MODIFIED:20260206T185106Z
UID:3863-1770796800-1770811200@vmcc-ct.org
SUMMARY:Communicating Value and Building Your Bench
DESCRIPTION:Venue Information:\nWhen you turn right onto Training Hill Road\, the parking lot will be the first one on your left.  You can park anywhere in that parking lot except for the first two rows that have signs for faculty and staff only.  Chapman Hall will be on your right after you make the turn from Training Hill Road.\nCHAPMAN HALL\nCT State Middlesex Campus Map \n  \n \nJoin us for our Winter Meeting\nFeaturing Anthony Pierlioni\nTopics:\nLet Them Lead – Preparing the Hospital for Success When You Leave \nLeading our team effectively involves giving our team members the autonomy to make decisions and act as leaders\, regardless of their current job role. Participants will discover the power they have to delegate and grow the skills of their team members. Roleplay conversations will help attendees see how things might play out in their hospitals\, as they provide opportunity for the members of their team to take the next steps in their growth. Attendees will leave the session having identified their own bench and/or the steps needed to start building their bench in the future. \nCommunicating Value to Veterinary Clients \nEffectively communicating the value of the care\, services\, and products we provide in veterinary medicine is an ongoing struggle in our field. Attendees of this program will learn skills to effectively communicate value to their clients and will identify their personal struggles with and solutions for communicating value effectively. An emphasis in our conversations is placed on the understanding of the cost of running a veterinary practice. \nSpeaker:\nAnthony Pierlioni\nAnthony’s professional career began in social work\, which provided great value in his later career change to veterinary medicine. He has managed several veterinary practices\, including large specialty and emergency animal hospitals. His most popular book\, Veterinary Leadership Through Fresh Eyes – A Social Worker’s Approach to Veterinary Management\, was published in 2023. Anthony specializes in communication skills and developing and facilitating instructor-led trainings. He travels internationally leading seminars\, facilitating workshops\, and supporting aspiring public speakers and writers in the veterinary and conservation fields. \nThank you for our Sponsors!
URL:https://vmcc-ct.org/events/feb-2026/
LOCATION:CT State Community College\, 100 Training Hill Road\, Middlesex\, CT\, 06457\, United States
CATEGORIES:Continuing Education,Networking
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DTSTART;TZID=America/New_York:20260513T080000
DTEND;TZID=America/New_York:20260513T120000
DTSTAMP:20260427T155524
CREATED:20260313T173926Z
LAST-MODIFIED:20260422T140508Z
UID:4005-1778659200-1778673600@vmcc-ct.org
SUMMARY:Wendy Myers
DESCRIPTION:Wendy Myers\nKnown as the “Queen of Scripts\,” Wendy Myers trains\nveterinary teams to communicate with clarity and\nconfidence\, inspiring client trust and better patient care.\nAs founder of Communication Solutions for Veterinarians\,\nshe teaches proven skills through online courses\,\nconferences\, and onsite consulting. Wendy’s experience\nas a partner in a specialty and emergency hospital gives\nher insight into practice challenges. A certified veterinary\njournalist and author of six books\, she writes for Veterinary\nPractice News and dvm360 magazines. Explore Wendy’s\nonline training at CsvetsCourses.com. \nEVERYTHING YOU NEED TO KNOW ABOUT SCHEDULING\nYour schedule is a hot mess. Doctors are double-booked\, clients can’t get appointments right away\, and you’re turning away new clients. \nAppointment requests have skyrocketed due to surges in pet adoptions\, busy summer months\, and increases in sick patients from observant pet owners working from home. It’s causing you stress and costing you lost business. Learn how to use effective scheduling strategies to end the chaos and reclaim control of your appointments. \nLearning Objectives:\n\nAppreciate when to send reminders and what reminders and confirmations should say.\nUnderstand scheduling guidelines for doctor and technician appointments.\nDetermine how to organize appointments for efficient exam flow and how to accommodate seeing sick patients the same day.\nLearn the points system for budgeting the number of daily\nRecognize and stop the chaos with admission and discharge appointments for procedures.\n\nHOW CSRs CAN SAVE 6+ HOURS A DAY\nMost hospitals are dealing with staff shortages and high turnover. Many hospitals are booking 3 to 6 weeks in advance and struggling to see urgent care patients and emergencies. Your client care team is overwhelmed \nand exhausted. You know the problems; this course is going to help you discover the solutions. \nLearning Objectives:\n\nLearn how to shorten call times by streamlining\nRecognize the benefits of text and email templates for common client\nCreate ways to sort and organize\nLearn what online forms your hospital should be using to gather client and patient information.\nStreamline the checkout experience with effective\n\n  \nsponsored by:
URL:https://vmcc-ct.org/events/spring_meeting_2026/
LOCATION:Saint Clements Castle & Marina\, 1931 Portland-Cobalt Rd\, Portland\, CT\, 06480\, United States
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