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X-WR-CALDESC:Events for Veterinary Management Council Of CT
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DTSTART;TZID=America/New_York:20260211T080000
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DTSTAMP:20260423T162319
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UID:3863-1770796800-1770811200@vmcc-ct.org
SUMMARY:Communicating Value and Building Your Bench
DESCRIPTION:Venue Information:\nWhen you turn right onto Training Hill Road\, the parking lot will be the first one on your left.  You can park anywhere in that parking lot except for the first two rows that have signs for faculty and staff only.  Chapman Hall will be on your right after you make the turn from Training Hill Road.\nCHAPMAN HALL\nCT State Middlesex Campus Map \n  \n \nJoin us for our Winter Meeting\nFeaturing Anthony Pierlioni\nTopics:\nLet Them Lead – Preparing the Hospital for Success When You Leave \nLeading our team effectively involves giving our team members the autonomy to make decisions and act as leaders\, regardless of their current job role. Participants will discover the power they have to delegate and grow the skills of their team members. Roleplay conversations will help attendees see how things might play out in their hospitals\, as they provide opportunity for the members of their team to take the next steps in their growth. Attendees will leave the session having identified their own bench and/or the steps needed to start building their bench in the future. \nCommunicating Value to Veterinary Clients \nEffectively communicating the value of the care\, services\, and products we provide in veterinary medicine is an ongoing struggle in our field. Attendees of this program will learn skills to effectively communicate value to their clients and will identify their personal struggles with and solutions for communicating value effectively. An emphasis in our conversations is placed on the understanding of the cost of running a veterinary practice. \nSpeaker:\nAnthony Pierlioni\nAnthony’s professional career began in social work\, which provided great value in his later career change to veterinary medicine. He has managed several veterinary practices\, including large specialty and emergency animal hospitals. His most popular book\, Veterinary Leadership Through Fresh Eyes – A Social Worker’s Approach to Veterinary Management\, was published in 2023. Anthony specializes in communication skills and developing and facilitating instructor-led trainings. He travels internationally leading seminars\, facilitating workshops\, and supporting aspiring public speakers and writers in the veterinary and conservation fields. \nThank you for our Sponsors!
URL:https://vmcc-ct.org/events/feb-2026/
LOCATION:CT State Community College\, 100 Training Hill Road\, Middlesex\, CT\, 06457\, United States
CATEGORIES:Continuing Education,Networking
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DTSTART;TZID=America/New_York:20260513T080000
DTEND;TZID=America/New_York:20260513T120000
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LAST-MODIFIED:20260422T140508Z
UID:4005-1778659200-1778673600@vmcc-ct.org
SUMMARY:Wendy Myers
DESCRIPTION:Wendy Myers\nKnown as the “Queen of Scripts\,” Wendy Myers trains\nveterinary teams to communicate with clarity and\nconfidence\, inspiring client trust and better patient care.\nAs founder of Communication Solutions for Veterinarians\,\nshe teaches proven skills through online courses\,\nconferences\, and onsite consulting. Wendy’s experience\nas a partner in a specialty and emergency hospital gives\nher insight into practice challenges. A certified veterinary\njournalist and author of six books\, she writes for Veterinary\nPractice News and dvm360 magazines. Explore Wendy’s\nonline training at CsvetsCourses.com. \nEVERYTHING YOU NEED TO KNOW ABOUT SCHEDULING\nYour schedule is a hot mess. Doctors are double-booked\, clients can’t get appointments right away\, and you’re turning away new clients. \nAppointment requests have skyrocketed due to surges in pet adoptions\, busy summer months\, and increases in sick patients from observant pet owners working from home. It’s causing you stress and costing you lost business. Learn how to use effective scheduling strategies to end the chaos and reclaim control of your appointments. \nLearning Objectives:\n\nAppreciate when to send reminders and what reminders and confirmations should say.\nUnderstand scheduling guidelines for doctor and technician appointments.\nDetermine how to organize appointments for efficient exam flow and how to accommodate seeing sick patients the same day.\nLearn the points system for budgeting the number of daily\nRecognize and stop the chaos with admission and discharge appointments for procedures.\n\nHOW CSRs CAN SAVE 6+ HOURS A DAY\nMost hospitals are dealing with staff shortages and high turnover. Many hospitals are booking 3 to 6 weeks in advance and struggling to see urgent care patients and emergencies. Your client care team is overwhelmed \nand exhausted. You know the problems; this course is going to help you discover the solutions. \nLearning Objectives:\n\nLearn how to shorten call times by streamlining\nRecognize the benefits of text and email templates for common client\nCreate ways to sort and organize\nLearn what online forms your hospital should be using to gather client and patient information.\nStreamline the checkout experience with effective\n\n  \nsponsored by:
URL:https://vmcc-ct.org/events/spring_meeting_2026/
LOCATION:Saint Clements Castle & Marina\, 1931 Portland-Cobalt Rd\, Portland\, CT\, 06480\, United States
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